Privacy Policy

Your privacy matters to us. This policy explains how auraviontrex protects and manages your personal information.

Effective Date: January 15, 2025

1 Information We Collect

At auraviontrex, we collect information that helps us provide better financial analysis education and valuation technique training. The data we gather falls into several categories, each serving specific purposes in delivering our services and improving your learning experience.

Personal Information

We collect your name, email address, phone number, and billing address when you register for our learning programs or contact us for support. This information helps us create your account and communicate with you about course updates and important announcements.

Educational Data

Your progress through our valuation technique courses, quiz scores, completion rates, and learning preferences are tracked to personalize your educational experience. We monitor which financial analysis topics you find most challenging to provide targeted support.

Technical Information

We automatically collect your IP address, browser type, device information, and usage patterns on our platform. This data helps us maintain platform security and optimize performance across different devices and browsers.

Cookies and Tracking

Our website uses cookies to remember your login status, course progress, and preferences. We also use analytics cookies to understand how users interact with our financial education content. You can control cookie settings through your browser, though some features may not work properly if cookies are disabled.

Important Notice

We never collect sensitive financial information such as bank account numbers, credit card details beyond payment processing, or personal trading account information. Our focus remains on educational data that enhances your learning experience.

2 How We Use Your Information

Your information serves multiple purposes in our mission to provide excellent financial education. We believe in transparency about how every piece of data contributes to your learning journey and our service improvement.

Educational Enhancement

We analyze your learning patterns to identify knowledge gaps and suggest relevant resources. For instance, if you struggle with discounted cash flow models, our system might recommend additional practice exercises or supplementary reading materials. This personalization helps accelerate your mastery of complex financial concepts.

3 Information Sharing and Disclosure

auraviontrex maintains strict control over your personal information. We don't sell, rent, or trade your data to third parties for marketing purposes. However, certain business operations require limited sharing under specific circumstances that we outline clearly below.

Service Providers

We work with trusted third-party companies that help us deliver our services. Our payment processor handles billing information securely, our email service provider sends course notifications, and our hosting company maintains our servers. All these partners are bound by strict confidentiality agreements and can only use your data for specified purposes.

Legal Requirements

We may disclose your information when required by law, such as responding to court orders or government investigations. We also reserve the right to share information if necessary to protect our rights, prevent fraud, or ensure platform security. In such cases, we disclose only the minimum information required.

Business Transfers

In the unlikely event that auraviontrex is acquired by another company or undergoes a business restructuring, your information may be transferred as part of that transaction. We would notify users in advance and ensure the new entity maintains the same privacy protections outlined in this policy.

4 Your Privacy Rights

We believe you should have control over your personal information. Depending on your location, you may have specific legal rights regarding your data. We honor these rights and provide tools to help you manage your information effectively.

Access Your Data

Request a copy of all personal information we hold about you, including your course progress, communication history, and account details.

Correct Information

Update or correct any inaccurate personal information in your account at any time through your profile settings or by contacting our support team.

Delete Your Account

Request complete deletion of your account and associated data, though we may retain some information as required by law or for legitimate business purposes.

Data Portability

Request your personal data in a machine-readable format that you can transfer to another service provider if desired.

Opt-Out Communications

Unsubscribe from marketing emails while still receiving important account-related notifications and course updates.

Object to Processing

Object to certain types of data processing, particularly for marketing purposes, while maintaining access to core educational services.

How to Exercise Your Rights

To exercise any of these rights, contact us using the information provided at the end of this policy. We typically respond to requests within 30 days and may need to verify your identity before processing certain requests. Some rights may not apply in all circumstances, and we'll explain any limitations that might affect your request.

5 Data Security and Storage

Protecting your information is a top priority. We implement multiple layers of security to safeguard your data against unauthorized access, alteration, or disclosure. Our security measures combine industry-standard technologies with rigorous internal procedures.

Technical Safeguards

All data transmission between your device and our servers uses SSL encryption. We store your information on secure servers with restricted access, protected by firewalls and intrusion detection systems. Payment information is processed through PCI-compliant systems that meet the highest security standards for financial data handling.

Access Controls

Only authorized personnel can access your personal information, and only when necessary for their job responsibilities. Our team receives regular security training and must follow strict protocols when handling user data. We maintain logs of all data access and regularly audit our security procedures.

Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations. Course progress data is typically kept while your account remains active plus three years afterward. Communication records are retained for seven years. Financial transaction records are kept as required by UK tax and business regulations.

6 International Data Transfers

auraviontrex operates primarily in the United Kingdom, but we may transfer your information to other countries for processing or storage. When we do, we ensure appropriate safeguards protect your data according to UK and EU privacy standards.

Transfer Mechanisms

For transfers to countries outside the UK and EU, we use Standard Contractual Clauses approved by the UK Information Commissioner's Office. These legal agreements require recipient organizations to provide equivalent data protection. We also work only with service providers that demonstrate adequate data protection measures.

7 Updates to This Policy

We periodically update this privacy policy to reflect changes in our services, legal requirements, or data practices. When we make significant changes, we'll notify active users via email and update the effective date at the top of this policy.

Notification Process

For minor updates that don't affect how we use your information, we'll simply post the revised policy on our website. For major changes that impact your privacy rights or how we handle your data, we'll send direct notifications and may request your consent for new practices before implementing them.

Contact Our Privacy Team

Have questions about this privacy policy or how we handle your data?
We're here to help and address any concerns you might have.
Address: Trident Centre, 5th Floor, Trident House,
Wolverhampton St, Dudley DY1 1DB, United Kingdom
Phone: +448000438889
Email: info@auraviontrex.com
Our privacy team typically responds to inquiries within 48 hours during business days.